Privacy Policy for Blood Connect

Last updated: June 18, 2026

Blood Connect is a blood donation support application provided by Eagalesoft. This Privacy Policy explains how we collect, use, store, and protect user information when users access and use the Blood Connect mobile application.

1. Information We Collect

We may collect the following information from users:

• Name and profile information
• Phone number and login details
• Blood group and blood request details
• Location information provided by the user or used for nearby blood request features
• Hospital name, address, and request-related details
• Messages or request information submitted through the app
• Device token or notification token for sending app notifications

2. How We Use Information

We use collected information to:

• Create and manage user accounts
• Allow users to submit and manage blood requests
• Help connect users with relevant blood donation support features
• Show request-related information inside the app
• Send important app notifications
• Improve app performance, safety, and user experience

3. Health-Related Information

Blood Connect may collect health-related information such as blood group and blood request details. This information is used only to support the blood request and donor connection process inside the app. Blood Connect does not provide medical diagnosis, medical treatment, emergency medical services, or professional medical advice.

4. Location Information

The app may collect or use location information to help users find nearby blood donation support or manage blood request information. Location data is used only for app-related blood request and donor support features.

5. Data Sharing

We do not sell user personal data. User information may be shown within the app only when required for blood request, donor support, volunteer support, or admin management features. We may also share information if required by law or to protect the safety and security of users and the app.

6. Third-Party Services

Blood Connect may use third-party services such as Firebase Authentication, Firebase Firestore, Firebase Cloud Messaging, and other related services for login, database storage, notifications, and app functionality. These services may process data according to their own privacy and security practices.

7. Data Security

We take reasonable steps to protect user information from unauthorized access, misuse, loss, or disclosure. However, no digital platform can guarantee complete security.

8. Data Retention

We retain user information as long as needed to provide app services, maintain records, resolve issues, comply with legal requirements, and improve app safety.

9. Account and Data Deletion

Users may request deletion of their account and associated data by contacting us at the email address provided below. Users should include their registered phone number in the request so we can verify and process the request.

10. Children’s Privacy

Blood Connect is intended for users aged 18 and over. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

12. Contact Us

If you have any questions about this Privacy Policy or want to request account/data deletion, please contact us:

Email: info@eagalesoft.com